Privacy Policy

1. INTRODUCTION

DEVIKA (a brand owned and operated by Swoon) (hereinafter referred to as "DEVIKA," "We," or "The Company") is committed to protecting your personal information when you use www.studiodevika.in (“Website”). We adhere to ethical standards and appropriate internal controls to safeguard your information. Our practices for collecting, using, disclosing, storing, and processing personal information are designed to ensure fairness and transparency in compliance with applicable laws.
This Privacy Policy explains how we use the personal information we collect through the Website. Please review this Privacy Policy before using the Website or submitting any personal information. The policy will be updated as necessary to reflect changes in information collection or applicable regulations. We encourage you to review the policy whenever you visit the Website to stay informed on how your personal information will be used.
Please note that this policy applies to www.studiodevika.in only. If you link to other websites, their respective privacy policies will govern the use of your information.

2. DEFINITIONS

  • "Non-Personal Information" is information that is not personally identifiable and is automatically collected when you use the Website.
  • "Personal Information" is information that is personally identifiable, such as your name, address, or phone number, obtained in connection with a service or product we provide.

 

3. FAIRNESS AND PURPOSE

We will collect only the necessary and relevant Personal Information and will process it fairly and lawfully. The purpose of collecting this information will be clearly specified at the time of collection.

4. COLLECTION OF INFORMATION

When you visit the Website, we may collect both Non-Personal and Personal Information, including:
  • Information you provide when creating an account or filling out forms (e.g., name, email, address, phone number).
  • Information shared via email, phone, or social media.
  • Information transmitted from your mobile device when accessing our services.
  • Information collected from third parties.

 

4.1 REGISTRATION

When you register on our Website, you provide Personal Information such as your name, email address, and phone number. This helps us offer better, more customised services.

4.2 CUSTOMER SERVICE

We collect information when you interact with our customer support to respond to inquiries and resolve issues.

4.3 THIRD-PARTY WEBSITES

Any information provided to third-party websites accessed through our Website is not under our control, and you provide such information at your own risk. We recommend reviewing the privacy policies of third-party websites.

4.4 COOKIES

Our Website may send a cookie to your browser to enhance your user experience. Cookies allow us to recognise returning users and analyse how you use the Website. Most browsers allow you to reject cookies, but this may limit certain functionality on our Website.

4.5 LOG FILES & IP ADDRESSES

We automatically receive your IP address, browser type, operating system, and other information when you visit our Website. We may also collect location data from GPS-enabled devices or third-party services.

5. USE OF PERSONAL INFORMATION

We use Personal Information to:
  • Operate and improve the Website.
  • Provide customer support.
  • Send you special offers, updates, and marketing communications.
  • Ensure compliance with legal requirements.

 

6. SECURITY POLICY

We use various security measures such as firewalls, data encryption, and secure passwords to protect your personal data. It is important to keep your user ID and password confidential.

7. TRANSFER OF OWNERSHIP

If ownership of the Website changes, user information may be transferred to the new owner, but it will remain protected under this Privacy Policy.

8. ACCEPTANCE OF THIS PRIVACY POLICY

By using the Website, you agree to this Privacy Policy. We encourage you to review it periodically, as continued use of the Website constitutes your acceptance of any updates.

9. CONTACT US

If you have any questions or concerns regarding this Privacy Policy, please contact us at: +91 96504 16601.
Address: M-10/1-D 3rd Floor, DLF Phase 2, Gurgaon, Haryana, India 122002